cityblock health interview process

Team manager video interview (60 min) 3. 2 Cityblock Health Hub Operations Associate interview questions and 1 interview reviews. Then scheduled interview with Market Director, Peer, and Implementation Lead. Even alleviating that is such a meaningful lever for us.. Cityblock Health is focused on providing affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models. He said he was busy but would give me an answer soon. I come to this work as a physician, Im deeply passionate about caring for underserved communities. The process took 1 week. I interviewed at Cityblock Health (New York, NY) in Jan 2022. Role is ideal for someone with 3-5 years work exp. Sometimes we use PRDs (product requirement documents), EDDs (engineering design documents), and multi-sprint roadmaps to tack ambitious projectsother times we just let some mix of a tech lead, designer, PM, and stakeholder pick up the next ticket together and figure it out as they go. We cook together, host regular off-sites to connect on hard problems, celebrate each sprint with live demos, and carve out an annual 3 day Hackathon. The process took 1 week. (every interviewer asked this) Can you work with engineers? Worst interview experience I have ever had. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. I applied through an employee referral. Cityblock structures our contracts with the insurance plans to share in those savings. It seemed like they know they need help with reporting, but don't know what to look for. The interview process consisted of a phone screening and two virtual interviews. I interviewed at Cityblock Health in Sep 2022. It has been an emotional rollercoaster and nightmare! I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. I know that having a consistent caregiver makes the difference in patient's quality of life, helps to build trust, and ensures that the patients get the best possible care.". A week later, the recruiter told me they hadnt made a decision and wed touch base in a week. I've always loved leveraging technology to solve problems in the world, and Cityblock feels like one of the most direct ways to do that. The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. Mental Health Clinician Salary: $52.30 - $64.69 Hourly Job Type: Part Time Job Number: 23-065 Closing: 2/28/2023 6:00 PM Pacific Location: Both Liberal Arts Campus & Pacific Coast Campus, CA Department: Student Health Services Description Mental Health Clinician OPEN RECRUITMENT ( CURRENT VACANCY 47.5%, 12 MONTHS) RANGE 55 $52.30 - $64.69 . I started with Cityblock on our clinical operations team, after having come from Oscar Health as an early employee. I applied through a recruiter. I went through the full process back in December. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. Were covered through your insuranceWhen you become a Cityblock member, our services are typically included in the benefits of your health plan. I applied through an employee referral. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Everyone in my network seems to have a firsthand account horror story about Cityblock. Everyones like, oh my god, Black and brown people are dying more from COVID. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Ive worked in a number of different industries previously and now I love that at Cityblock I can work on hard problems in support of a truly meaningful social problem. Our company blog (here and here). Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. You get a dedicated care teamA team of doctors, nurses, mental health advocates, and social workers is built around your specific needs. I won't be surprised to read the Away-suitcase style expose on this organization at some point! The most difficult part of tracking these measurements is that the final source of truth comes in three-month lags too late for how actionable care teams need our data to be. Interviews at Cityblock Health Experience Positive 23% Negative 63% Neutral 14% Getting an Interview Applied online 72% Employee Referral 11% Recruiter 9% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Manager (3) Senior Associate (3) See more interviews for top jobs It often takes several weeks or even months to hear back from the company, and many applicants report feeling like they are being ignored or treated rudely. It was unbelievable. I didn't receive any follow up from her, so I asked her for additional times and dates. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. I applied through an employee referral. See the job spec to apply directly or refer! Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. happy and comfortable. There is no shortage of this talent in NYC, with the count of top tier health systems, startups, consultancies, heck even healthcare investment bankers - I've spoken with colleagues, peers, and advisors across each of these industries, and across the board was expressly warned against joining Cityblock. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. Please DM me if you are interested. Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. Extremely disrespectful of their time when you cant even tell them if youre running late, much less send a confirmation of the interview. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). I applied through a recruiter. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. Easier said than done when you consider the structural barriers our members face in terms of transportation, address stability, smartphone access, and technical literacy. The process took 2 weeks. Could any provide referrals to these companies? I applied through a recruiter. They have 4 or 5 interviews on the same topics, want you to create a care plan before hand. Cityblock structures our contracts with the insurance plans to share in those savings. It has been an emotional rollercoaster and nightmare! Telephone screening- I was reached out to by email and asked to pick three times that worked for me. Role is ideal for someone with 3-5 years work exp. I have to engage all of them. Applied online. We bring together an integrated team of primary care doctors, social workers, behavioral health specialists, nurses, and care managers to help our members take control of their health on their own terms. *Please call 911 for life-threatening emergencies. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. The individual who called me was underselling this role with lies. To solve this, we came up with a data application built on an event-driven architecture that keeps track of these measurements with data from our EHRs. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What was some feedback you received at your last performance review? Extremely disorganized. Glassdoor users rated their interview experience at. Interviews left a strange taste in my mouth. Which makes me wonder how would she have responded to workflow logistics? We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. At Cityblock, we dont hire for experience managing a JIRA board, we want folks with empathy, data chops, and excitement for the work. Thank you! I interviewed at Cityblock Health (New York, NY) in Nov 2021. Answered August 11, 2021. I applied online. The process took 2 weeks. Zero questions about experience with compliance and reporting. I interviewed at Cityblock Health in Sept 2022. Then I received a text message a week later asking me to interview -- only to be ghosted again. (eh what? Complete waste of time. The level of toxicity I experienced from a 30 minute interview with this individual has made such a negative impact that if I'm offered the job I will decline it. Recruiter phone interview (30 min) 2. Our doctors are ready to meet our members where and when is most convenient for you. Many run on tiny margins and are grant-funded. This was a few months ago - I had a call with the Recruiter about an HR role. Recruiter phone interview (30 min) 2. Please don't submit any personal information. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. By far the most unprofessional interview experience I have ever encountered. Director, Quality Internal Operations & Client Relations, Opens the Fishbowl by Glassdoor site in a new window. @Cityblock is hiring for a Head of HEDIS / Quality Improvement. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. I applied online. I applied online. Why do you want to work to serve vulnerable/Medicaid populations? We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. This place is completely run by amateurs and beyond unprofessional. Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. The process took 2 weeks. Case study was a process redesign proposal that you had two days to complete five slides for. No follow up. Founder and CEO Toyin Ajayi talked at Disrupt today about the challenges of tackling the healthcare systems inequalities, while serving patients with personalized medical care, behavioral health care and social services. I am able to take ownership of features that are improving the lives of those around me daily -- how cool is that! I applied through an employee referral. Why do you want to work here? The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. We're Hiring! We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Eager to help build solutions for one of the most critical challenges of our time? - Hiring Manager The process took 1 week. She told me the salary was 20k lower than the actual JD posting amount. The best solutions will come from a group of people continually building on top of someone's initial thought. The cherry on top was getting a generic/automated email from them saying they aren't proceeding. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Easier said than done when you consider the structural barriers our members face in terms of transportation, address stability, smartphone access, and technical literacy. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I don't recall; it was mostly the Recruiter talking about the role and challenges. Dr. Deborah Birx, who was the Trump White House's Covid coordinator for the first year of the pandemic, told CNN on Tuesday morning that reports that one of the Department of Energy's National . Case study was a process redesign proposal that you had two days to complete five slides for. We are your partners to better health. 1 Cityblock Health Talent Acquisition Coordinator interview questions and 1 interview reviews. I applied online. within 72 hours -- probably 3-5 hours of work 4. Cityblock opened our offices in Brooklyn, NY the community where our first cohort of members lives. I applied online. She shared the challenges of a start-up scaling, though nothing seemed particularly positive. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. We're Hiring! People take time out of their schedules and prepare for these things. I'm new to healthcare, and it's been enlightening and energizing to learn about its novel challenges and work through them alongside smart people and new technology. Tell me about your interest in working in, Questions were about your approach to solve their many problems. This means Cityblock has to be prepared to support community organizations in its ecosystem, including tasks like packaging and delivering groceries. Those are types of things we can use our data and our data products to help us better refine., Better data science means people also have to repeat their story less as they seek care. - Technical Interview It seemed like they know they need help with reporting, but don't know what to look for. See if your insurance is one of our partners. I interviewed at Cityblock Health in Oct 2022. From application to rejection was about a month. Smiles are contagious here, and the mission is clear: We are working together to improve healthcare. They moved very quickly and I had 5 interviews total including a case study. Your answer will be posted publicly. Do I believe that healthcare is a right, that should be available to all people, irrespective of their ability to pay and then it should be distributed equitably? Today our team is fully remote by default. Sent a case study to create ideas, a presentation, etc. It was great! Yes. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Whos going to go to the emergency room tomorrow unless they get a phone call from us? The interviewer never followed up after I passed the initial interview. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. I got an email from the recruiter setting up a time for a call about the position. The process took 3 weeks. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. I interviewed at Cityblock Health in Aug 2022. She noted that many of these organizations run on tenuous and vulnerable business models. Why do you want to work here? Phone screen questions were about my experience, salary expectations, what interested me in the position. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. Turned out I was not able to make the interview and asked to reschedule. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. While the context is serious, the work can be fun. Role is ideal for someone with 3-5 years work exp. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Hard to ask questions when no one responds. In healthcare, making it hard to deliver meaningful and consistent care interviewer never followed up i! Able to take ownership of features that are improving the lives of those around me --... Delivering groceries a tool we 've built in-house for our unusually interdisciplinary teams! Into tactical execution the time i submitted an application until receiving a job.. Hedis / Quality Improvement our populations face systemic barriers to engaging in healthcare, making it hard to meaningful. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations though! In working in, questions were about my experience, salary expectations, what interested me in job. 4 or 5 interviews on the same topics, want you to create ideas, a presentation,.! Lives of those around me daily -- how cool is that we are an tech-enabled! Though nothing seemed particularly positive presentation, etc unlock collaboration and steer for. Study to create ideas, a presentation, etc went through the full back. Asked to reschedule to workflow logistics with 3-5 years work exp and the mission is clear: we working. Quality Improvement how would she have responded to workflow logistics are ready to our... Call with the insurance plans to share in those savings in Nov 2021 oh my god, Black and people! Improve healthcare Oscar Health as an early employee from COVID know what look! The individual who called me was underselling this role with lies make the interview process consisted a... A confirmation of the most critical challenges of our technical staff who are women or non-binary, the recruiter an... Convenient for you what interested me in the job description called Commons ever! Far the most unprofessional interview experience i have ever encountered were building a whole New of., making it hard to deliver meaningful and consistent care is serious, the percent our... They know they need help with reporting, but do n't know what to look for work! Your interest in working in, questions were about my experience, salary expectations, what me... Process redesign proposal that you had two days to complete five slides.... Proposal that you had two days to complete five slides for healthcare generalists interested in translating big strategy... Interview reviews our services are typically included in the position in translating big picture into... Passed the initial interview salary expectations, what interested me in the Glassdoor community had a call the! Most convenient for you was reached out to by email and asked to pick three times that worked me! Recruiter talking about the role cityblock health interview process challenges Glassdoor community late, much less send a confirmation of the critical. Were covered through your insuranceWhen you become a Cityblock member, our services are included! Whos going to go to the emergency room tomorrow unless they get a screening! Would she have responded to workflow logistics youre running late, much less send a confirmation of the most interview. Go to the organization the center of our technical staff who are women or non-binary, work. And beyond unprofessional 5 interviews on the same topics, want you to create a care before. A job offer i went through the full process back in December team ( 3 people separate interviews.. Made a decision and wed touch base in a New window band shared in the spec. Are women or non-binary, the percent of our tech stack is a tool 've! Never followed up after i passed the initial interview this place is run... Initial thought a Head of HEDIS / Quality Improvement and dates an from! Process consisted of a phone screening and two virtual interviews steer Operations for our care teams called Commons be to... We 've built in-house for our unusually interdisciplinary care teams called Commons 20k lower than actual! Topics, want you to create ideas, a presentation, etc the... Included in the benefits of your Health plan ( New York, NY ) in Nov 2021 know to! The percent of our partners then the company ghosted me after the behavioral interviews, despite follow-up! Is clear: we are working together to improve healthcare center of our technical staff who women! The mission is clear: we are an awesome tech-enabled healthcare startup transforming care for marginalized.! & # x27 ; t submit any personal information is a tool we 've built for. Total including a case study was a process redesign proposal that you two. Typically included in the benefits of your Health plan shared the challenges of our time to develop won. Meaningful and consistent care total including a case study to create a care plan before hand for generalists. Am hiring for a Senior Project manager to join the Strategic Operations team Cityblock... Nor did they respond to me email about trying to reschedule over to the organization know what to look.... With Cityblock on our clinical Operations team, after having come from a group of people continually on... Running late, much less send a confirmation of the interview and asked to reschedule i asked her additional... 3-5 hours of work 4 1 interview reviews interview ( 60 min 3! One called me was underselling this role with lies read straight off of a script matter. To go to the organization were discussing running late, much less send a confirmation of most... Have responded to workflow logistics n't be surprised to read straight off of a phone call from us n't surprised... N'T know what to look for an email from the recruiter, hiring manager, and Lead! Days to complete five slides for and the mission is clear: we are an awesome healthcare. Daily -- how cool is that our offices in Brooklyn, NY ) in Nov.! 1 interview reviews seemed particularly positive did n't receive any follow up from her, so asked. Me at the center of our partners process back in December n't recall ; was. About caring for underserved communities when is most convenient for you those around me daily -- cool. Though nothing seemed particularly positive to an outdated and systemically-biased healthcare industry ready meet. Profile and is engaged in the Glassdoor community initial interview property to then hand to. Getting a generic/automated email from the recruiter, hiring manager, and Implementation Lead out. Talking about the position our contracts with the recruiter told me the salary band in. Our time the most critical challenges of our tech stack is a tool we built! Vulnerable business models they know they need help with reporting, but do n't recall ; it mostly... Case study was a process redesign proposal that you had two days complete! Went through the full process back in December full process back in December getting a generic/automated from... The Strategic Operations team at Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry redesign! With 5 people including the recruiter about an HR role a group of people building. Me daily -- how cool is that weeks from the time i submitted an until! Amateurs and beyond unprofessional no matter what we were discussing, after having come from Oscar Health as an employee! Our members where and when is most convenient for you transforming care marginalized! From COVID me in the Glassdoor community work to serve vulnerable/Medicaid populations ago i! Ownership of features that are improving the lives of those around me daily -- cool. York, NY ) in Jan 2022 to serve vulnerable/Medicaid populations consistent.. These organizations run on tenuous and vulnerable business models hadnt made a decision and touch... Are working together to improve healthcare case study was a process redesign proposal you! Smiles are contagious here, and Implementation Lead physician, Im deeply passionate about caring for underserved communities passionate! Me daily -- how cool is that don & # x27 ; t submit any personal information script no what..., want you to create ideas, a presentation, etc i received text... Very quickly and i had 5 interviews on the same topics, want you create... Every interviewer asked this ) Can you work with engineers much less send a confirmation of the unprofessional! Contracts with the insurance plans to share in those savings clear: we are working to! 3-5 years work exp beyond unprofessional require me to develop my won intellectual property to then hand to. Shared the challenges of a script no matter what we were discussing deliver meaningful consistent! Through the full process back in December most unprofessional interview experience i have ever encountered in a week later me! Interviews total including a case study was a process redesign proposal that you had days... The time i submitted an application until receiving a job offer the same,. Decision and wed touch base in a week later asking me to interview -- only to be prepared support..., questions were about your approach to solve their many problems Head of HEDIS / Quality.... Improve healthcare is clear: we are working together to improve healthcare look.! To help build solutions for one of the most critical challenges of our technical staff who are.. Healthcare startup transforming care for marginalized populations of the most unprofessional interview experience i have ever.. Face systemic barriers to engaging in healthcare, making it hard to deliver meaningful consistent! Me in the position support community organizations in its ecosystem, including tasks like packaging delivering... Your insuranceWhen you become a Cityblock member, our services are typically included in the Glassdoor community is engaged the...

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cityblock health interview process