"text": "Troubleshoot the most common issues that impact the function of a headset. checked settings all is correct. Skype for Business with upgrade to Microsoft Teams. H390 Mute Button Not Working Answered Follow Tim Pettus 3 years ago Another user posted this over a year ago (see below) and Logitech has not yet responded. Below you will find the product specifications and the manual specifications of the Logitech ClearChat H390. Then select properties. Next, make sure the microphone is not set on mute. A rotating boom can be tucked out of the way when not in use. So, through it, you can simply plug it into your PC and Laptop. Good evening! If the microphone doesnt seem to work for your newly added headset, make sure the operating system youre using permits and supports the mic. Yes! All rights reserved. Windows, macOS, or ChromeOS and popular calling platforms. Try to plug the headset in a different port of the computer.4.) Fine-tuned drivers for enhanced digital audio. The more vital question to ask is how to mute your headphone. Check the system’s privacy settings. On Logitech G933, this adapter is located inside the left ear cup. Unlock potential. Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black Model: 981-000014 | SKU: 9618932 4.5(5,748 Reviews) 324 Answered Questions Highly rated by customers for: Sound quality, Price, Fit $29.99 Add to Cart Show only Answered Questions ( 324) Sort by: Showing 1-20 of 326 questions People are asking about Usb (72) Compatibility (117) Ask the tech support reddit, and try to help others with their problems as well. }
. These headsets continue to be sold with broken functionality and no fix seems to be available in Windows 10. https://support.logi.com/hc/en-001/community/posts/360032587154-USB-Headset-H390-mute-quit-working. "text": "Logitech offers a 3-year limited product warranty. From Charms menu, select Settings>Control Panel>Hardware and Sound. You may find the answer to your question in the FAQs about the Logitech ClearChat H390 below. In-line controls to adjust volume or mute without interrupting calls. Put these tips into great use to get the most satisfaction with yours! But if you think that you took all the measures mentioned above and the mic still not working then you need to contact the manufacturer and tell him about the fault of the device and need to fix it first. The chance of hearing damage depends on the listening frequency and duration. Can't find the answer to your question in the manual? Excludes electronic (EE) components, cables and packaging. 2023 Best Buy. {
To anyone not wanting to download extra software to work around this, simply go into your sound settings via your control panel click the recording tab, find the microphone and right-click it. What does the MUTE function mean? 20 Hz - 20 kHz Microphone. Possible Human Interface Device conflict or missing drivers. Ask your question here. asked on June 5, 2018 Shoppers find videos more helpful than text alone. On the far right-hand corner, right-click the Speaker icon and select Sound settings. A: It was working fine yesterday, and today it is not. 6 Reasons To Buy. Suddenly it was changed to "Lync Audio Device" and stoped working. NOTE: Some headsets include a mute button. Your help will be much appreciated.Beth Latare. Ensure that your headset is selected as the input device in your chat application settings. 6 How To Make This Headset Last. Yes this product has a mute button. Check the systems privacy settings. I can hear music just fine and I can hear people talk to me, but people can't hear me talk. 11 points; 64 months ago; from completed build Wonderful Workstation. They are actually muted though. A: The USB Headset H390 from Logitech is a stereo headset designed for use with a computer. Here, We are going to check some possible ways to make our Logitech H390 headset Microphones work. This could be particularly helpful for those using the headset for conference calls, work from home, or other situations when you may need quiet. They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. 1.3 Noise-Cancelling Microphone - Best Part of The Logitech H390 Review. Go to your Device Manager (instructions below) and look for the Human Interface Device. The microphone mute function is active. Tap the privacy tab and choose the microphone option. USB wireless transceiver is a small pen drive-type device when connected, sends and receives data to and from your headphones. Noise cancelling ensures that ambient noise is reduced. 3 USB Plug and Play. "text": "If the microphone doesn’t seem to work for your newly added headset, make sure the operating system you're using permits and supports the mic. The functionality with the headset is not in question here. We failed to record your vote. Connect the headset to a computer using the USB-A charging cable. i was thinking could it be usb a versus usb c issue? Tap on the button to go from mute to unmute with ease. The microphone rotates out of the way when you're listening to music or watching a movie. How to Separately Control Two TVs of the Same Brand Wow! First, we need to find out the reason why the headset mic is not working. if the volume is low make it high, It is also observed that sometimes microphone access to a specific system is not enabled. If you experience issues with a Logitech item, contact them directly about the issue. Power on your computer. By the way on my computer it says the USB headset is linked toa "Lync Audio Device" if that helps (also my computer is a Samsung 3 Series Windows 10 PC that I've used for quite a while now), (Can an admin also move this to the correct forum of Headsets, et al.? Bluetooth is a way of exchanging data wirelessly between electronic devices via radio waves. I bought two Logitech headset models for work use (with Microsoft Teams). Select a location to see product availability. DIGITAL STEREO SOUND Enjoy crystal clear audio for music, games and calls. .noScriptDisplayLongText { display : none; } H390 Headsets - Logitech Support + Download Sign in Business Support Home REGISTER A PRODUCT DOWNLOADS ORDERS / RETURNS / REFUNDS COMMUNITY H390 Headsets Answered Follow Sheni Chen 3 years ago What does the MUTE function mean? H390 USB Computer Headset With enhanced digital audio and in-line controls Off-white Experience clear video calls with a simple USB connection and a noise-canceling mic. How to mute it? My name is Travis and I am a gadget fan. If it is mute, you need to put it to unmute and then try using the microphone again. Literally took me 4 hours to figure this dumb shit out. When the light is solid you know people can hear you over the mic! We would like to show you a description here but the site won't allow us. Thank you. We cannot get it to go off of mute while in a call. 'Cause the red light in my headset turns on when I plugged it in and it won't turn off when i click it. Fine-tuned 30 mm audio drivers deliver enhanced digital audio for meetings, music, and more. When the light is solid you know people can hear you over the mic! If so, then you might have insufficient USB power. Click "Set Default," and then click "OK.". Which could have been very very bad. Primarily, a user will mute their headset to drown out and hide the noise. Other people on the call think that they are unmuted when they're actually muted. When the volume exceeds 120 decibels, direct damage can even occur. If possible, try to use your headset on a different computer. Press button to deactivate. I've tried using other computers as the tech has suggested in other posts, but nothing works. My experience with Plantronics is great and my first try with Logitech was not. Yes! If your audio device is on this list, enable the Sync buttons on headset setting in your audio settings. USB COMPUTER HEADSET The perfect headset for voice calls, Skype , webinars and more. just like him just quit working one day. To recap, here are the steps to follow when you want to unmute your Logitech headset: When you unmute, those on the other end of the line will hear you once again. This should not be difficult. 4 Audio Quality. The red led is blinking which indicates that it is muted. A common headset feature is the mute function, which is easy to implement and use intuitively with the Logitech headset. Both claim to be Noise Cancelling. Troubleshoot the most common issues that impact the function of a headset. 2. http://support.logitech.com/en_us/downloads, http://support.logitech.com/en_us/contact, http://support.logitech.com/en_us/article/warranty]. It is easy tomute your headsetand can become second nature for frequent users over time. Logitech - H390 Wired USB Noise-Cancelling On-Ear Headset - Black 4.5(5,754) $29.99 Add to Cart 1-10 of 13 Answers Yes this product has a mute button. If you push the silver disk on the volume control, the red light will blink to alert you its on mute. the logitech logo on a silver button). Complete your setup with the right keyboard, mouse, headset, and webcam for better typing and navigation, plus superior audio and videoso you can conquer just about any task from home. That includes any background noise that may be occurring around you. For this price y. Theyre easy to clean, too. Along with how to get the microphone to work so others can hear us? Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? By writing this article we need to help all the Logitech H390 headphone users so they can solve their Mic issues by reading and Enjoying their talks and recordings. It started when I received my first Nintendo Entertainment system with 6 years old and never ended. The main difference between the H340 and the . Fine-tuned drivers for enhanced digital audio. Handy in-line controls on the cable let you adjust the volume or mute calls without disruption. Tap the ‘privacy’ tab and choose the ‘microphone’ option. A volume above 80 decibels can be harmful to hearing. "@type": "Answer",
I made it my mission to answer all your gadget questions. 8/20/2020. The functionality is designed to be simple so that it can be done swiftly and intuitively. Choose "Logitech USB Headset H390.". Your subscription is successful, Your cart is currently empty. This means the carbon impact of the product and packaging has been reduced to zero due to Logitech investment in carbon-offsetting and removal projects. Are you a Logitech user? "name": "How to troubleshoot a Logitech headset? BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies. Connect the USB-A receiver to a USB-A port on the computer (connecting to a USB hub isn't recommended). Do I need to return the headset for repair? Now that you know how to mute the headset, try unmuting the set. 1. }
Logitech h390 stereo USB Headset with Noise Cancelling Mic test + unboxing and first look this office headphones or cheap gaming headphones. Answered by Jessie 6 years ago Helpful ( 159) In-store pricing may vary. Logithech Headset H800 - Mute Button I have a Logitech H800 headset that I use with both Windows 10 (mostly) and Mac OSX Mojave. "@type": "Question",
Fix Water Leaking From Air Conditioner, If your headset is new then try to connect your headset to another jack (port) of the computer and then check the microphone. Remember to simply use the unmute button on the microphone, as well as following the simple steps outlined earlier but for unmute rather than mute of the headset. Provide a clear and comprehensive description of the problem and your question. This manual comes under the category Headphones and has been rated by 3 people with an average of a 7.8. "
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The newer Headphones generally have a small microphone built in which allows for calling. Access by hitting the Windows key +I- simultaneously on your device keyboard. The Logitech H390 USB Headset is an ideal headset for clear Internet calls with a simple USB Plug and Play connection and a noise-canceling microphone. Please try again. Is your question not listed? "name": "How long is Logitech warranty? Do the same for the microphone option; toggle to mute and unmute. mine does the same thing but i know how to use the mute n no it is not on. Fine-tuned drivers for enhanced digital audio. Please try again. 3.5mm multi-device headset H390 USB Computer Headset With enhanced digital audio and in-line controls H540 USB COMPUTER HEADSET With High-Definition sound and on-ear controls H151 Stereo Headset Multi-device headset with in-line controls H340 USB Computer Headset With digital audio H150 Stereo Headset Select Update driver. Follow the instructions if there's. The mute light flashes when mute has been activated. I bought this headset(H390) on OCt. 17th 2021 from Amazon. Impact SC 260 with USB-ED CC 01 MS connector. I can have background noise at times and may need to mute my headset. Power on your computer. Logitech h390 headset muted So my headset bizarrely muted itself. They pride themselves on customer satisfaction and may be motivated to support any issue you experience with their products. Logitech, Logi and the Logitech logo are trademarks or registered trademarks of Logitech Europe S.A. and/or its affiliates in the U.S. and other countries. You just need to make your microphone allow to access all the applications, Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. Do you have a question about the Logitech and the answer is not in the manual? This article contains: Limitations AVer Crestron Jabra Logitech Poly Shure Yamaha Other supported devices If you push the silver disk on the volume control, the red light will blink to alert you its on mute. Wait momentarily for the device to automatically install. Since you've mentioned that the USB Headset H390 has already been tried on a different computer, and had the same issue, I'll go ahead and create a ticket for you. Yes, the manual of the Logitech ClearChat H390 is available in English . Try to restart your computer.5.) If it still does not work well, try the next solution. This Logitech H390 headset comes with a mute button so you need to check if it is muted or unmuted. By choosing this product, you are supporting responsible management of the worlds forests. Under Mute, toggle the mute button by pressing the slider. Please help!! (not measured, that is an estimate), Yes on a piece on the cord I a mute button. .noScriptNotDisplayExpander { display : none; } Connect the headset to the console controller using the 3.5mm cable. yes, the big round thing with a red light. Then no need to panic in this situation. Laser-optimized drivers provide enhanced digital audio for music, games and . Next, make sure the microphone is not set on mute. It's not working. next, select the levels tab and click that mute button and voila problem solved ezpz. EPOS/Sennheiser. Be sure your headset isn't . Shape culture. Adjustable headband features swivel-mounted, leatherette ear cushions for hours of comfort. Rotate the mic of the headset to unmute (or mute), accordingly. Set-Up Your Product in Windows: 1. Answered by MWeaver 1 year ago .noScriptDisplayLongText { display : none; } Begin shopping now, Configure any meeting room with the right video conferencing solution. See all questions about this product Showing 1-3 of 3 answers yes, the big round thing with a red light. It is very easy to mute your Logitech headset. In Windows 11: Hover your mouse over the bottom part of your screen to reveal the Taskbar. PRODUKT AUF EINEN BLICK Verstellbarer Kopfbgel Drehbare Ohrpolster aus Kunstleder Verstellbares Mikrofon mit Rauschunterdrckung Stummschalter- Stummschaltung Leuchte Lautstrke hher/niedriger USB-A-Anschluss VERBINDEN DES HEADSETS Stecken Sie den Unifying Empfnger an einem USB- Anschluss am Computer ein Deutsch. The steps for muting your headset are easy and quite basic. Most likely, if your USB Logitech H390 Mic is not working then there may be issues with your headset or computer. }
Windows, Mac and all other third party trademarks are the property of their respective owners. Excludes electronic (EE) components, cables and packaging. Remember that when you mute your headset, the other party wont be able to hear anything on your end. When the mic is muted the red light will flash. .noScriptDisplayLongText { display : none; } When the mic is muted the red light will flash. When the light flashes on the mute button you know the mic is muted. I dunno why this is being put on other discussion forums). User rating, 4.5 out of 5 stars with 5755 reviews. Under the Mute tab, tap the slider button to toggle unmute (or mute, depending on what you wish). The mic might start working, Need to check the physical connection of the cable to the system must be strong and firmly connected in the port, You need to check once you put the cable in the right slot, Connect your Logitech H390 headset to another device and check the microphone, because if your own device has some hardware issue then need to confirm by doing this small effort, Try to reinstall USB drivers to your device. yes, the big round thing with a red light. Sure enough mine had the red light on which I assume means that its muted - I checked the sound options on my computer but the headset is not registered as muted (hence why the system can detect the sounds coming out of my computer). Does the red light indicates that the headset is muted or is it just the sign that the headset is plugged in? Are you there. Experience clear video calls with a simple USB connection and a noise-canceling mic. The red led is blinking which indicates that it is muted. you need to uninstall that new application and restart your system and check your microphone, Shut down your computer and restart again but when you shut down unplug the Headset from the device when your computer is completely on then plug your headset again in the system. This manual is available in the following languages: English. "acceptedAnswer": {
If you have further inquiry, please do not hesitate to reach back to us or contact our support team for direct assistance. + Trusted brand - Logitech is a very reputable company. Both deliver premium audio and reliable call clarity. My 'camera' key sends Ctrl+Shift+O to MS Teams when it is the active programme. As you just found out, there are various instances when muting a Logitech headset is helpful. Explore hybrid learning, Building a distance learning classroom for Delta Air Lines' TechOps division. 2. You can try to plug the headset into another USB port. Prices and offers are subject to change. ",
The 1.9 m cable gives you the freedom to stand up and stretch during long conversations. Does it mute the microphone or earphone? You should then hear sound. The distance between the two devices that exchange data can in most cases be no more than ten metres. General Performance Headphones Microphone System requirements Ports & interfaces Packaging data Logistics data Weight & dimensions Packaging content Quantity 1 Other features User guide Frequently Asked Questions Make sure to unmute and acknowledge your presence with them periodically. Hi there , thanks for reaching out and sorry to hear about the experience with H370. Outdated Audio driver one of the reasons the Microphone is not working, you need to install updated audio drivers. Logitech is committed to creating a more sustainable world. A 1080p webcam with auto light correction, noise-reducing mic, and USB-C connectivity. A rotating, noise-canceling microphone reduces background chatter, and convenient in-line volume and mute controls let you adjust audio on the fly. Fine-tuned drivers for enhanced digital audio. Is the manual of the Logitech ClearChat H390 available in English? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Set-Up Your Product in Mac OS: 1.
