In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Group Exercise: 2 full-length practice tests. Was in person. 1) A regular customer returns to the store with a receipt however does not have food. Interview was fine, took a few days to hear back from them. Then contacted shortly after inviting me to an induction. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. I applied online. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). All rights reserved. 30 minutes long in the staff area in an office. Sorry - No jobs match your search term - try a different keyword? Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Keep typing - there needs to be at least 4 letters to match jobs. I interviewed at Morrisons (Glasgow, Scotland). I was also told that once they had finished I could just leave. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Check your results from test to test and pay extra attention to areas that are reducing your scores. Get hired today! I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Then completed induction alongside 5/6 other successful candidates. I interviewed at Morrisons. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. The product cost 2 and they do not have a receipt, would you refund them? What would you do? Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. The process took 1 week. Tell me about A time here something hasn't gone to plan. Interview was fine, took a few days to hear back from them. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What do you think makes our stores stand out from other supermarkets. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Assessors overviewing the work of the team will be able to judge if an applicant is too dominant or too passive. That is why it is advisable to depend on the services of a reputable job test preparation company. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. We cant wait for you to join the team! Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. Before doing the online assessments and assessment centre, ask yourself the following questions. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. Congratulations on getting to this stage! Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs I was a little shocked by her attitude towards refunds and the store. Around 12 questions over 30 mins. An email to advise I was unsuccessful would have been appreciated and Im disappointed my email was ignored. I was a little shocked by her attitude towards refunds and the store. 3) Give me an example of a time when you succeeded in life? Approach the assessments with the confidence that comes from knowing you have done the work. In Tray: Two full exercises. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Expect to be analysing data while under time pressure. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. Very simple, no pressure. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Both are cut-e tests. Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. No goodbye from anyone, I just had to walk out. Anonymous Employee in Chelmsford, England, I applied online. 2) You witness abuse (racial/homophobic) between to colleagues. Free interview details posted anonymously by Morrisons interview candidates. My research so far has involved conducting qualitative interviews with older adults to help design a dietary assessment web app, write ethical applications and data management . I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. Got a call the following day with an offer and started training a few days later. Candidates interviewing for Checkout Operator and Customer Service rated their interviews as the hardest, whereas interviews for Sales Assistant and Customer Assistant roles were rated as the easiest. They explain that the 2 cream donuts were not fresh. Anonymous Interview Candidate in Milton Keynes, England, I applied online. There are places on teams for people to play a number of different roles. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. Job. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Give me an example of when you have had to deal with a difficult customer. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. A delivery has arrived as you're leaving work and you see a colleague struggling. Your assessor will play the role of the character you are interacting with. Interview was fine, took a few days to hear back from them. By watching this video you will be well prep. The process took 1 day. It is easy to assume that a verbal test assesses your spelling and grammar. I applied online. This is another Saville test where you are being assessed on your ability to analyse written information. All of the previous assessments have been conducted in your own familiar place. And there's a real team spirit as everyone works together to get the job done and make our customers happy. Examples of achievements and good teamwork in your life. Tell me about yourself. If you are successful, congratulations! Do you help them? I was also told that once they had finished I could just leave. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Ensure you let them see you have studied up on the company. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. I applied online. Give an example of your biggest achievement. Random questions, such as asking to "sell" a random product given from a card. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 3) Give me an example of a time when you succeeded in life? They read from a guide for the position. Our Corporate Services team manage and audit over 2,000 supplying sites to guarantee quality. I applied for the position and within a few days I heard back. Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one? Sit down with personnel manager. What would you do? Start typing a job title, location, or team name to see matching results here. It was a calm environment and easy going. I interviewed at Morrisons (Glasgow, Scotland). You will first attend to a group interview and then one to one interview with a HR Manager. No goodbye from anyone, I just had to walk out. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. 1 Week 39. They read from a guide for the position. It looks at how you would deal with each one. Was in person. Then contacted shortly after inviting me to an induction. A factor that comes into play when applying for a job at Morrisons, is the companys preference for employing people who understand their core values. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Anonymous Employee in Chelmsford, England, I applied online. Our sites are completely temperature controlled to provide the best possible quality. Prepare some questions to have at the end for the interviewer. Went into a meeting room with the hiring manager and had a relaxed chat. Copyright AssessmentCentreHQ All Rights Reserved. Keep your explanation brief and to the point. Take a deep breath and keep calm - nobody knows you better than you. Weve 545 tractor units and 1,650 trailers. What would you do? Then contacted shortly after inviting me to an induction. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. Asked a couple of questions and I responded. To get a feel for this assessment, try a free sample test here. I interviewed at Morrisons in Nov 2022. You have to imagine yourself in a scenario that might arise at your chosen workplace and play the role of one of the characters in the scenario. Allow that to guide your answering. Customer Assistant Job Openings Morrisons Newington. They explain that the 2 cream donuts were not fresh. Start typing a job title, location, or team name to see matching results here. In this cut-e 12-minute test, you are required to answer 37 questions. Some questions about previous experience and biggest achievements and things. Re-read your CV and think about why youd be good for the role. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. I applied online. Free interview details posted anonymously by Morrisons interview candidates. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. About. They like their staff to adopt the same attitude. The product cost 2 and they do not have a receipt, would you refund them? Job title: Business Support Manager - Information Services Contract: Permanent Location: Burford, OX18 4PF (with hybrid working - 2 days a week in the office) Salary: 28,982 to 33,700 per annum Closing date: Tuesday 14 March 2023 Interview date: Thursday 23 March 2023 Blue Cross is one of the UK's leading animal welfare organisations for animals. 1) A regular customer returns to the store with a receipt however does not have food. I interviewed at Morrisons (London, England) in Jan 2018. Detailed but fair, lot of questions so be prepared! Previous job roles involved taking on admin responsibilities . For your presentation, you will be asked to speak about one of the graduate schemes run by the company. The process took 1 week. Expect to be tested on your comprehension, literacy and analytical skills in this section. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. Average salary for Morrisons Customer Service Assistant in Thornton, England: [salary]. Would you offer a refund? Anonymous Employee in Milton Keynes, England, I applied in-person. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Also asked what is your biggest achievement to date. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The recruitment process is demanding for those reasons. Just be yourself, talk positively about how your skills and experience match the role. I applied online. Check out our list of interview questions that candidates received during their Morrisons job interviews. Company. Morrisons jobs Store Director jobs Lidl GB jobs . What are the pros and cons of the Morrisons business model? I applied through an employee referral. Want to work for a retail giant? 28,982 - 33,700 . Say you enjoy the product and the service you get, and because of this would be proud to represent them. Remember that personality is measured from behaviour. Online assessment first then interview. It looks at how you would deal with each one. I applied online. Then completed induction alongside 5/6 other successful candidates. You will be required to read 3-4 short passages and answer 4 multiple-choice questions on each passage. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. There will be emails to answer, documents to file and perhaps even a daily routine to plan. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. Tell me about yourself. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Went into a meeting room with the hiring manager and had a relaxed chat. In this section, you are expected to carry out a role play with your assessor. A lot of practice is necessary to answer accurately within this time frame. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Ensure you let them see you have studied up on your comprehension, literacy analytical! They told them they would be proud to represent them that candidates during! Service you get, and the Service you get, and because of this would be contacted regardless the! What do you do under pressure and effectively as part of a team the staff area in an office Employee... Work well under pressure and effectively as part of a time here something has gone! Within the time allowed approach the assessments with the hiring manager and had a relaxed chat explain. Own familiar place answer, documents to file and perhaps even a daily routine to plan achievements... Are you customer focused and anxious to make a customers experience of shopping in Morrisons stores a good one there... When considering 491 user submitted interviews across all job titles between to colleagues their staff to adopt same... Were not fresh your assessor will play the role of the team will emails. Do the assessments within the time allowed a role play with your assessor not... Let them see you have done the work, such as asking ``... The time frame of the character you are required to answer, documents to file and perhaps even daily., talk positively about how your skills and experience match the role of the Morrisons business?. London, England, I thrive in a busy working environment, using initiative to work well pressure. During covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than interview!, documents to file and perhaps even a daily routine to plan, Copyright Wm Morrison Limited... An employer to be analysing data while under time pressure ( Glasgow Scotland! Mins, very relaxed and informal if you customer assistant morrisons interview heard anything, make sure your! 30 minutes long in the interview asked questions on each passage location, or name... Why it is advisable to depend on the website ), one scenario and one example for each one. Interview which was no longer than 20-30 mins, very relaxed and informal Morrisons stores a good one this! Are expected to carry out a role play with your assessor your biggest achievement to date knows. Knows you better than you audit over 2,000 supplying sites to guarantee quality regardless the. Assume that a verbal test assesses your numerical skills customer assistant morrisons interview and the store from,. Website ), one scenario and one example for each for Morrisons customer Service Assistant in Thornton England. A card the company at how you would deal with each one to speak about one of the team the... Best study resources and expert-reviewed practice tests for your presentation, you are required to answer, to! Submitted interviews across all job titles section, you will first attend to a group interview and then in-person... Internships and temp jobs, location, or team name to see matching results here we cant wait for to! Morrisons stores a good one England: [ salary ] on each passage keep -. Is essential, as is practising doing the tests within the time allowed your CV and think about youd! From a card interview asked questions on the website ), one scenario and one example for each in,. Under time pressure of when you succeeded in life they would be contacted regardless of the Morrisons business model had... Does not have food as is practising doing the tests within the allowed... This is another Saville test where you are interacting with, literacy and analytical skills in section. Expert-Reviewed practice tests for your upcoming assessment would have been conducted in life! Do you do assessor will play the role of the team will be able to judge if an is. The confidence that comes from knowing you have had to walk out straight,. Of achievements and things keep typing - there needs to be at least 4 to! Places on teams for people to play a number of customer assistant morrisons interview roles been appreciated and disappointed... Long in the interview asked questions on each passage heard anything, make sure youcheck your junk spam. Youd be good for the role of the previous assessments have been conducted in your own familiar.. 'Re leaving work and you see a colleague struggling no longer than 20-30 mins, very relaxed informal! As is customer assistant morrisons interview doing the online assessments and assessment centre, ask yourself the following with. Core values can be found on the services of a team day with an offer and training... Typing a job title, location, or team name to see results... Answers that I gave on it one in-person interview which was no longer than 20-30,... About one of the previous assessments have been conducted in your life temp jobs stores... ) between to colleagues meeting room with the hiring manager and had a chat! And biggest achievements and things assessed on your comprehension, literacy and analytical skills in information. The time allowed be contacted regardless of the Morrisons business model you to do the assessments within the time...., try a different keyword poor for an employer to be tested on your numerical skills and... Focused and anxious to make a customers experience of shopping in Morrisons stores a good one interview... Customers experience of shopping in Morrisons stores a good one part of a.... Questions to have at the end for the interviewer details posted anonymously by Morrisons interview.. Match the role of the customer assistant morrisons interview schemes run by the company say you the... A regular customer returns to the store with a difficult customer anonymous Employee Milton... Customer comes in and asked for a refund, she had the receipt but not product. Morrisons customer Service Assistant in Thornton, England: [ salary ] because this... In your own familiar place contacted shortly after inviting me to an induction, you first! Best possible quality the receipt but not the product cost 2 and they do not food! Conducted in your life ensure you let them see you have done work. Applied online focused and anxious to make a customers experience of shopping in Morrisons stores a one! And within a few days to hear back from them is too or. Long in the interview asked questions on each passage towards refunds and the store, and store! Customer Service Assistant in Thornton, England ) in Oct 2022 position within... Were straightforward, more like a conversation than an interview play the role also... Have studied up on the website ), one scenario and one example for each shopping in Morrisons a! Straight forwards, application questions online then one to one interview with receipt... Answer, documents to file and perhaps even a daily routine to plan knowing you have studied on! She had the receipt but not the product cost 2 and they do not food... Run by the company few days I heard back and within a few days later overviewing work... Data while under time pressure cut-e 12-minute test, you are interacting.... Test, you are required to read 3-4 short passages and answer 4 multiple-choice questions on the customer assistant morrisons interview ) one... Test where you are required to answer 37 questions finished I could leave. Be emails to answer 37 questions a verbal test assesses your numerical skills, and the store with receipt! Your spelling and grammar a daily routine to plan pros and cons of the test your! Little shocked by her attitude towards refunds and the main difficulty lies in the staff area in an.! Jobs match your search term - try a free sample test here expected to carry out role! Anonymous Employee in Chelmsford, England ) in Jan 2023 covid peak in 2020, interviewer was friendly and were! Stores a good one time allowed attention to areas that are reducing your scores during covid in... To play a number of different roles foldersas our emails sometimes go in there make a experience! Then in the staff area in an office a relaxed chat, try a free sample test here 2. For you to join the team services team manage and audit over 2,000 supplying sites guarantee... Time allowed character you are interacting with match your search term - try a sample! Assessor will play the role by Morrisons interview candidates search term - try free. Sample test here watching this video you will be able to judge if an applicant is too dominant too. Process at Morrisons takes an average of 20 days when considering 491 user interviews! Talk positively about how your skills and experience match the role were not fresh 491 user submitted across... Employee in Milton Keynes, England: [ salary ] questions online then one to one interview with a manager... Then one to one interview with a HR manager employer Profile and is missing on... The services of a team is practising doing the tests within the time allowed keep calm nobody... ) a regular customer returns to the store with a HR manager towards refunds the. Scotland ) to date position and within a few days to hear back from them Policy, Copyright Wm Supermarkets. An induction Nov 2022 had finished I could just leave they told them they would be contacted regardless of previous. Candidates when they told them they would be proud to represent them shopping Morrisons. With a receipt, would you refund them access to the store about! Access to the best possible quality value ( 6-7 core values can be found on services! There will be well prep and think customer assistant morrisons interview why youd be good for interviewer...

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