Returns must be postmarked within 15 days after the date of delivery. Due to this, SHEIN has become the greatest choice for its customers. However, you can submit your return without the original packaging but the refund is not guaranteed. Next, you will have to pay $7.95 in shipping charges. Should I still return the dress? anything that marks the extraordinary part of this generation excites her. If you add in non-business days (weekends), this means it could take up to 16 days after your purchase to receive the product in the mail. ordered 4 pairs of shoes from sHEIN and they are all small Step 3: After typing in the reason for the return, click "Submit" and print your Return Label. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. Within 45 days after purchase, you can request an exchange using your Shein account. Take the hit. (note: one time chance only. Here we have explained all you need to know about getting a refund on SHEIN without returning. Return Conditions. Required fields are marked *. Jewellery, costume jewellery and other accessories (except scarves, bags and blankets). SHEIN is an enormous online market, processing tons of orders every single day. % of people told us that this article helped them. Follow these steps: Login to your SHEIN APP or account using your email address and password. Check Here: Can You Make SHEIN Return Without Original Packaging? Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. Does anyone have Sheins USA returns address? And then press Submit. I went ahead and messaged their customer service, and they responded saying that the reasoning was because I was a "valued customer". Pack the products in the original packaging and past return label on it. 36.57 %. 4- Lastly, click View to download and print your return label. You may choose to swap your item for a different size if it doesnt fit as expected. To get a refund from SHEIN without returning the delivered order is not the situation you will face all the time. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. Or how did you get in touch with someone? Returning a product is not as exciting to them as it may seem. Return Without Application. They randomly select people for a refund without sending items back to SHEIN. Though it's kind of weird. Boxes and APO/FPO addresses. Why does SHEIN refund without refunding the item? Select the items for return and your reason, then submit. What you do at the time your order is refunded after receiving it should be your decision. Shop. Refer to the above article to know about it in detail. 1. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. Watch on. Choose from the most popular shops or enter their name in the search box. Shein also offers a 15- day return policy for select items, such as home decor, accessories, and jewelry. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. So, if you got this type of free service then dont feel suspicious. I live in the United States and love to shop in retail and online. I bought a swimsuit that is faulty. When does SHEIN refund without returning the item? Shein allows returns for up to 45 days from the date of purchase. With some research, you can find amazing clothes at Shein without breaking the bank. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Open the SHEIN app and go to the "My Orders" section. Fun Fact:Do you know that Shein has8M + followersonInstagram? In the above article, we have discussed all the major points of SHEIN return policy. However, there are a few exceptions to this policy. Still, if you need more help then you can write your question in the comment section below. 1.Sign into your SHEIN account. In the next screen, go to My Orders and click Returns. Comparative 2023, VAT on Aliexpress Is it included? FREE C $70.64 Find many great new & used options and get the best deals for The Little Bus TAYO Friends Mini Special Set 4 pcs Toys Peanut Shine Air Kinder at the best online prices at Free shipping for many products. Yes, you can get a refund on SHEIN without returning. The only labels attached should be your current return labels. Your honest SHEIN reviews will help new customers. (1) Sign into your SHEIN account. See Also: American Eagle Return Policy: Time to Fully Understand It. You cannot return items that have been washed, used, damaged (by you), or that have had their tags removed. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. Due to some reasons like size etc, we dont receive what we are accepting online. You are not the only one, read below there are many customers like you. No refund. Also, you cant return damaged, stained and used products. Beauty products with a broken hygiene seal symbolizing use are also not accepted for returns. Those days are discounted from the 45-day return policy, meaning in that situation you would only have 29 days left to return your product. Find the item you're returning. Normally if it happens to you with one or two requests and you don't say anything you won't raise suspicions. We will not be held responsible for the return of non-SHEIN products. I ordered boots and after I decided to return them I got a notice with the same wording. These reasons can be very diverse and you will find them below: Problems with the shipping company: if your order arrived at your home but the shipping company has not marked the order as delivered SHEIN will believe that it has not been delivered and will report it as lost or lost for which they must reimburse you. I ordered 3 items and they all came without tags. How to get a refund on SHEIN without returning. Rather-Be-Shopping.com. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. To create this article, volunteer authors worked to edit and improve it over time. Save my name, email, and website in this browser for the next time I comment. Create an account to follow your favorite communities and start taking part in conversations. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. How to get a refund on SHEIN without returning it? An exchange will be issued if your requested item is in stock. Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. I have two friends that shop with them regularly and theyve had this happen to them when their order total was just over $100. Step 1: sign in to your SHEIN account and click on "My Orders" to select the order you wish to return. Our expert staff will help you in this case. Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. Step 3: Select the logistics details for delivering the item back to the Shein. But was received on 4/21/22 The order # is GSUN1B6420004MP You can return items purchased from a store or website online. In case you received a faulty or wrong item within your SHEIN order, you can file a return request within 45 days from the purchase date to receive a refund, exchange, or replacement. 4.Select the return method and refund method, then please package up the item (s) to be returned in the original packing. Now what to do with these tiny tops that dont fit , I just returned an item. The answer is between yes and no. In this article, we will cover all the aspects of SHEIN return Policy. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. Same thing happened to me! Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. There was no receipt in my bag when I received it. Products in the beauty category are excluded from SHEIN. This means you cant wear the product out for the day or an event and then return it. 2. (2) Find the order in My Orders , click the "Return Item" button. Rating: (excellent) The money refund will be made 10 days after Shein receives your package. This tap is located at the bottom of the "Order Detail" page. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. The Shein Return Policy. something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! If you have already used first free return then next time you will have to pay shipping charges of $7.99 USD. You are responsible for paying the shipping for any returned item after the first. In this article, we are discussing why does shein refund without returning item? If you have requested a refund via the SHEIN wallet, you will receive it in 2 days. Yes, you will get your money back after the cancellation of the order. Can you please provide me with the customer service email for shein so i cant contact them? Or does it not matter if they are in the correct bag. Shein allows their customer to return items via mail within 45 days of ordering online. Step 2: Click on "Order Details". Not happy with your purchase? Click on the message icon in the upper left corner and click on "Orders.". If you'd like to return something from SHEIN and you're still within your 45-day return window, follow these steps to get your items safely back to SHEIN and receive a full refund. Further click on return to start the return process. Verify & earn extra 100 points. When I cant put in a box all items that I want to return, what should I do? It is obvious that damaged products might not work and these will not give your money back. If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. 2. 6. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. I recently returned a item and never . If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. All the original tags and labels must be attached to the products. The SHEIN will deduct shipping charges from your refund. And after it gets delivered you are disappointed because it had very low quality or it is not what you expected. Where did the message appear? However, you cant deny how generous SHEIN is in regards to treating its . For those thinking it might be unfair, keep in mind the company will use the date on the returned packaging to determine if you have met the 45 days. It totally depends upon SHEIN to accept your returns without original packaging. soooo basically theyre refunding me $50 and i dont have to return these dresses? How to Sell SHEIN Clothing and Make Money Reselling Fashion EASY! Firstly get SHEIN Return Label if you have misplaced it. Return an item without returning it? Read the procedure of SHEIN Return here. They look at the postmarked date on your returned package and subtract that from your date of purchase. Next, visit ' My Order ' and click the order that you want to return it. [Updated 2023], How to buy at AllyLikes? Your chosen return carrier location can scan the return barcode and print the lable. ". [All you need to know], How to change size on SHEIN after order [GUIDE 2023], How to search SHEIN by photo or by reference Code [EASY], How to use reference code on SHEIN and get discount [2023], SHEIN buy now, pay later: How it works? Were you told immediately that you would receive a refund without returning, or were you told a few days later? I recently returned a item and never received the shipping label, but I did get my full refund. You can request an exchange under your Shein account within 45 days of purchase. The "Order Detail" page will be displayed. For the first item (s) returned from your order, the return is completely FREE. But we suggest you contact customer support before going to start your return. Why did they charge me for a shipping label on my very first return?? No, you cant return worn items to SHEIN. What if I changed my mind and some things are not opened but they are intimates? Same thing just happened to me. By signing up you are agreeing to receive emails according to our privacy policy. Hi Carol Burn, website. SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. If you are one of them then feel happy, its quite normal. Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. 3. But we can never know what consequences there will be if we do not know the reasons why SHEIN reimburses you having received your order. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. what happened if the parcel point dropoff that i selected told me SHEIN took more than 1 month to collect the returned parcel and the guy that picked up last told them he is not going back next timewhat can i do? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Get Free Shipping On Shein On Sundays, How To Leave A Review On Shein For Points, how to get a refund on shein without returning, How To Cancel Uber Eats Pass | Get Refund [Updated 2023], Hollister Return Policy Canada Must These Points. In this way, you can return anything to SHEIN. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. That, simply means, you get the refund without returning the item. . If you want to return any product that is not according to your expectations then you will not get a prior refund all the time. Shein refunds take 7 days to process upon receiving your product. You cannot return on-sale items if they are labeled as non-refundable upon purchase. You are welcome to keep the item without returning itno return label will be sent. Select the refund payment method you want to use. Now read below how to return products items back to SHEIN. If this is the first time this has happened to you and you want to notify SHEIN, it is most likely that they will not ask for the money back since it is their mistake for assuming that the order had not arrived. But I have it on good authority that theyll still take back the item if you removed the tag but still have it in your possession. Click the "Details" link. c. If you receive a damaged/defective item, SHEIN Customer Service should be notified within 24 hours of receipt. This brand has very cool return policies for its customers. Never again! Normally we will only have a refund from SHEIN when we make a return that must be selected by ourselves and will not be automatic. What's up with that? The support agent will guide you on this matter. Manage Settings If you got the following message, then dont need to be worried about it. So they give importance to their valuable customers. Click the "Order Details" link. You wont need to print, just show to UPS store clerk. b. Otherwise, use your own shipping method at your own cost. SHEIN will send your money back to your wallet or account. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? But most of the items with low cost and a single package, are not taken back by SHEIN. You can download the return label by using the above steps. All the original tags and labels must be attached to the products. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. Can I return this? SHEIN items must be unused, unwashed and undamaged for returns. Shein clothes are very popular nowadays. For returning items, we provide one Free Return label which you can use for your order. See Also: Is Shein a Legit Company? However, if you have any questions in your mind then ask us in the comment section below. However, you cant deny how generous SHEIN is in regards to treating its users emotions as their priority. How do I return items without having to purchase the packaging? I contacted SHEIN and they said they will refund me the amount of the original purchase within 14 days. Refund - Difficult. Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. . Have you recently placed an order with SHEIN and have you been surprised because SHEIN has proceeded to refund the money for your purchase but your order arrived at home? Returns are processed directly through the Shein App. But I only got 11 pound back on my 45 order . Secondly, if you are searching for how to get a refund from shein without returning? Speak to someone at SHEIN customer service or use the live chat option and explain the whole matter to the support agent. I recently ordered about 100 worth of stuff from them, how I wish I'd read their reviews first. Then its not our choice. 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. Theyll then process the exchange once they receive the return package. Return a parcel with Evri in 3 EASY steps. Step 1: In your Shein account, go to "My Order". (Solved) Why is my SHEIN tracking not updating? " I made a return on the 2nd July. Industry Average. Shein may accept a return that has been washed if youve kept the original tags but you will have to contact customer service first. SHEIN will cut this fee from your refund. The original shipping fee and insurance are non-refundable. So if you received a damaged product or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldnt want you to return the order. Turns out shes a huge fan of their affordable, trendy styles. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN . All you need to do is: via SHEIN. Amazon does it with certain things too. If you can't find your retailer, check our FAQ page. iveseen so much stuff on tiktok saying how they'll scam u and take your info. It's to save hassle and label costs when they aren't technically necessary for the company. If this is your second return from the same order, youll be responsible for the shipping cost. Please follow these steps: 1. From some leather pants. Next, simply click on the Return Item button and select the items you want to return. Maybe it's just like a random discount or gift? Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. See Also: Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. Some of the clothes were a little bit bad material look really cheap but you get what you pay for. Step 3:After typing in the reason for the return, click Submit and print yourReturn Label. For the first item(s) returned from your order, the return is completely FREE. I bought a lot and Id like to return a lot. Choose your return method. However, the following are the important key points related to SHEIN returns. Indicate the reasons why you want to return the order and submit it. So you are definitely required to return it if you want to have a full refund. Find many great new & used options and get the best deals for Shein Dark Emerald Green Glitter Studded Velvet Dress L 16 Gothic Glam Party at the best online prices at eBay! Set up a reliable system for returns and refunds. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"